OUR SERVICES
Property Management
Offering a range of benefits including waived Setup Fee, Professional photography Fee, Bi-annual Deep Clean Fee, Website and Social Media advertising Fee. We also have a Non-Fixed Term Contract and are the only Property Management Company in Queenstown with ownership of a Cleaning Company and Commercial Laundry.
Our innovative booking software allows higher occupancy and higher income using automated dynamic pricing adjustments and revenue management based on demand understanding our unique peak and off-peak seasons.
We have a wealth of knowledge in advertising and marketing utilising Airbnb, Booking.com, Expedia, Vrbo, along with Inside Out’s booking platform. Our easy-to-use Owner Portal allows flexibility for owner stays as well as real-time reports and monthly statements.
Airbnb Cleaning
Our specially trained employees have all been tutored in the art of hotel-grade cleaning. They know what to check for in preparing a beautifully presented property and they’ll focus on the details that even your most discerning clients and guests will notice. We promptly report any damage or maintenance issues that come to light during a clean, helping to ensure that your property is always at its best.
When you engage us to clean your rental property, you can be confident that we’ll do a thorough job. Plus we are very security conscious, all staff understand the importance of following any lock-up and alarm procedures.
Commercial Laundry
We proudly offer a full commercial laundry service in partnership with a trusted provider, servicing the wider Lakes District region.
Staying on top of laundry is essential for accommodation and hospitality businesses - and our partnered service delivers just that. With competitive pricing, five-star linen quality, and exceptional customer care, you’ll enjoy peace of mind knowing your laundry is in expert hands.
Combining advanced technology with personalised service, our laundry partner consistently maintains the highest standards of hygiene and efficiency. Their easy-to-use laundry software streamlines operations, saving you both time and money.
From cotton bedspreads to tablecloths and duvet inners, we offer customised laundry solutions to suit your exact needs — ensuring your guests experience excellence with every stay.
Construction Cleans
Our experienced team specialises in professional post-construction cleaning, delivering meticulous builder's cleans that prepare every property for handover, sale or occupancy. We understand that the final clean is the last impression your client receives, which is why every detail matters.
From removing fine construction dust and paint splatter to cleaning windows, frames, skirting boards, fixtures and hard-to-reach surfaces, we ensure every room is finished to the highest standard. Our team follows detailed quality checklists to ensure no detail is overlooked.
If we identify any damage, defects or maintenance concerns during the clean, we'll notify you promptly so they can be addressed before handover. We also understand the importance of working safely and professionally on active building sites, respecting site protocols and leaving every property clean, secure and ready for its new owners.
Whether it's a renovation, a luxury home or a multi-unit development, Refresh Queenstown delivers reliable, high-quality builder's cleans completed on time and to an exceptional standard.